An Honest Review of the Expandable Hozelock Superhoze
My old hosepipe started kinking recently, and as I have limited space in my garden, I selected the expandable Hozelock Superhoze to replace it.
Well, what a waste of time that turned out to be.
To cut a long story short, it fell far below my expectations, and that was before it burst!
If you are thinking of buying the Superhoze or any expandable hose for that matter, please read this review or watch my short video:
What’s in the Superhoze Box
Hozelock Superhozes are sold in various lengths from 7.5m to 40m but I choose the 15m version.
15m is the expanded length and when drained of water, it shrinks to 5-6m.
In the box I found:
- The hosepipe, which is made from a rubber-like material covered with a woven material to protect it from scuffs and damage.
- 2 x quick-release plastic connectors, 1 on each end of the pipe.
- A plastic tap connector.
- A plastic reducer for connecting to smaller tap threads.
- A plastic spray nozzle.
The Hozelock Superhoze comes with the usual plastic fittings that most gardeners have come across before or already own.
I prefer brass metal fittings and some competitors produce solid brass connectors on their expandable hoses but there’s no metal to be found on the Superhoze.
It did come with a reducer for fitting to smaller outside taps (there are two tap sizes in the UK).
The spray nozzle is the basic version, and unlike some competing products, it doesn’t come with a spray gun or an inline tap which I feel every expandable hose should have.
My first impressions were:
- I disliked the colour, and as it doesn’t come with a reel, I’ll have to look at it draped over the tap whenever I’m in the garden.
- The fittings looked and felt plasticky.
- The outer sleeve of the hose left me wondering how long it would last. I can’t imagine getting years of use if it’s frequently dragged over concrete, patios or gravel etc.
- I felt as if I’d just paid £40 for a bit of rubber tubing, a sleeve and cheap connectors.
- I had issues controlling the flow rate out of the expanded pipe with the cheap nozzle/sprayer (more about that later).
Testing the Hozelock Superhoze
Like a lot of people, I have low water pressure at my property and it took over a minute for the expandable pipe to reach its full length. When I opened the spray nozzle, the Superhoze quickly shrank back to 5m, meaning I couldn’t use it at the end of my garden.
The only way for me to keep the hose pipe fully expanded was to open the nozzle slightly so the rate of water exiting the pipe was the same as it was entering from the tap.
But if you’ve ever used this cheap nozzle before, you’ll know that when opened slightly, it sprays wide and all over the place.
In other words, if I wanted to create a jet of water from the nozzle, it would come out so fast that the pipe shrank from 15m to 5m in less than 30 seconds.
A simple solution would be to fit an inline tap on the hose, so I could adjust the flow rate, and some competitors have done this, but not Hozelock.
Maybe this wouldn’t be an issue for those with high or normal water pressure but my only option was to use the spray nozzle at the “wide spray” setting, otherwise, the whole pipe would shrink fast.
If you have low water pressure, there are two takeaways from this:
- The pipe might not expand to its potential if you have low water pressure.
- Don’t assume that the expandable pipe will stay at its maximum length; it will only do so if you don’t fully open the nozzle, which means having it set to wide spray all the time (this isn’t practical for watering pots and hanging baskets for example).
These issues don’t affect every expandable hose, many of the competitors have either fitted an inline tap or provided a decent spray gun/nozzle with lots of options and the ability to adjust the flow rate.
It Then Burst
Despite having low water pressure, the Superhoze then proceeded to burst and leak everywhere with a bulge evident in the middle of the pipe.
After my second visit to B&Q, some waiting around and armed with a replacement product, I continued my test but within minutes noticed a leak about 6 inches down from the tap.
That’s two faulty Superhozes in less than 4 hours.
The first of two leaks
I Then Gave Up and Got a Refund
I’m not the most patient person but after seeing this hose fail twice and the other issues such as the cheap sleeve, the plastic connectors, the lousy nozzle which I could only use at the “wide spray” setting and the horrid colour, I gave up.
B&Q refunded me straight away.
If You’re Still Thinking of Buying an Expandable Hosepipe
I doubt that all expandable hosepipes would fail this quickly, and as Hozelock are a reputable brand, it could just be a case of bad luck.
If you’re still thinking of buying one of these hoses, consider these pros and cons:
- It’s lightweight when empty.
- Doesn’t take up much space.
- The connectors are near-universal and will fit 99.9% of taps and many other products too.
- Hozelock will honour the warranty (3 yrs or 5 yrs if registered online).
- It won’t kink.
- You won’t need to fix a bulky reel to your wall.
- It burst.
- It then leaked.
- I wouldn’t say I liked the colour or the cheap plastic fittings and nozzle.
- I wasn’t convinced the sleeve would stand the test of time.
- Longer versions of expandable pipes can be cumbersome when full of water and difficult to drag around.
- When the nozzle is opened, the pipe shrinks and the distance it can be used is shortened (made worse by low water pressure and lack of adjustable flow rate into the nozzle).
Alternative Expandable Hosepipes
When I returned the Hozelock Superhoze to B&Q, I noticed they also sell a similar product called XHose.
I purchased XHose and found it nearly identical to the Superhoze, except it had even more plasticky connectors and didn’t come with a nozzle or spray gun, which had to be purchased separately.
It did have an inline tap to adjust the flow rate and didn’t leak, but I felt it was too similar to the Hozelock Superhoze.
It did come with an interesting warning not to drag the sleeve over concrete or gravel, though:
An ominous warning on the XHose
Plasticky connectors but at least it came with an inline tap and it didn’t leak
This was the first product I tested that came with brass fittings, and they were quick-release, too, which was a nice touch.
It also came with a solid brass reducer, which will be useful to gardeners with a narrower tap.
The hose was well padded, and the spray gun felt solid and had many options.
The only issue I can see is the lack of an inline tap, although I could use the slider on the spray gun to adjust the flow of water; still, I would prefer an inline tap.
Overall, this is a great expandable hose and obviously of much much better quality than the Hozelock product.
Solid brass quick-release connectors
A decent spray gun was included and it had the ability to adjust the flow rate of water into the gun
The Flexi Hose was my best pick and I kept this expandable hose and returned the other three.
Here’s what I liked about it:
- It has solid brass fittings.
- I liked the spray gun that came with it – it had lots of options including shower (perfect for hanging baskets) and various jets (great for hitting the back of the flowerbeds).
- Flexi Hose came with an inline tap so I could adjust the flow rate, this stopped the pipe from shrinking.
- The sleeve felt well-padded and better than the sleeve on the Superhoze.
- It came with the longest guarantee period.
There were a couple of issues worth noting:
- It didn’t come with a reducer so “out of the box” it won’t fit smaller tap sizes (there are two tap sizes in the UK).
- The brass fittings were threaded and *not* quick release. This could be an issue for you if you plan on attaching different hoses to the tap (pressure washer, sprinkler etc).
The inline tap allowed me to adjust the flow rate to keep the pipe at its full length while I could still use all the options on the spray gun (this wasn’t possible on the Superhoze)
I’ll be keeping the Flexi Hose as it met my needs, and I’ll return the other three.
I don’t recommend the Hozelock or XHose products at all, but TheFitLife’s expandable hose appeared far better, and I was impressed with the brass quick-release fittings, the extra padding on the sleeve and the spray gun.
(You can read my full in-depth review of the four expandable hosepipes here)
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More From Daniel Woodley:
This review of the Hozelock Superhoze expandable hosepipe was created by Daniel Woodley and was posted to our blog on the 9th of July 2022.
Daniel is a keen gardener who has over 17 years of experience in the building trade.
When he’s not in his garden, you’ll find Daniel hiking and trekking in the mountains somewhere or planning his next DIY project.